Description: Site visits by a donor or external party can be a stressful experience. This session explores strategies for pre-site visit planning; managing the entrance meeting, visit and information requests; and for follow-up post-visit. Participants will walk away with a toolbox and techniques for anticipating what information is required, visit preparation, communicating with the site visitor, and issue management and resolution.
Presenters: Roseann Luongo, Associate Director, Training and Compliance, Office for Sponsored Programs / Danielle Tuller, Senior Program Manager, Ariadne Labs, Harvard T.H. Chan School of Public Health